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Supporting the Client Workplace Experience by Creating a Unique, Agile Integrated Facilities Management Solution

A case study discussion around:
  • Consolidating technology tools, integrating functionalities, and aligning reporting for ESFM’s self-performed portfolio of IFM solutions
  • Centralizing space, audit, service, occupant sentiment and asset data with one tool
  • Enabling data-driven efficiencies and bench-marking across the business

Presented by

Chris Lily

SVP Technology
ESFM

Amit Deshpande

Manager
Deloitte

Brad Casemore

Sr. VP, Customer Experience
Nuvolo