Nuvolo’s Advisory Services package provides thought leadership and guidance on best practices for the setup and implementation of the Nuvolo software suite.
Customer is responsible for the following activities
Nuvolo is responsible for the following activities
If there is a change in scope, assumptions, capability discovered during the implementation kickoff then Nuvolo will require a Change Request. Any Change Request signed by both parties shall be effective as of the date set forth therein (each, a “Change Order”). Instances in which a Change Order shall be required include: (1) Customer’s requests for out-of-scope Services; (2) discovery of new information that requires an increase in the scope of Services; or (3) Customer’s failure to fulfill any of its responsibilities if such failure delays the Services or requires Nuvolo to incur additional time or costs in performing Services.
If the parties do not agree on a Change Order, the Engagement shall proceed as originally set forth. If, however, the existing Engagement or any specific Services cannot proceed without an executed Change Order, Nuvolo may suspend Services until the Change Order is executed.
This package includes a fixed capacity of 20 hours per week and will be billed on a fixed schedule every four weeks. Nuvolo will deliver the services remotely. The duration of the engagement will be based on the quantity defined in the order form.
Any activities or tasks not specifically outlined in this Service Description are out of scope.
To the extent the agreement requires written approval by the parties to utilize third parties in delivery of the Services set forth herein, the parties agree that this SOW or Order Form shall constitute such approval.